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Set Up Apple Mail
These instructions provide details appropriate for recent versions of Apple Mail. For older versions, the same basic settings apply but there may be slightly different ways to access them.
1. It's likely that many Mac users will have previously configured at least one email account in Apple Mail. If you see the "Welcome to Mail" window (shown in figure 2) when you launch Mail, please continue by following step 2 of these instructions. If you instead see a window that looks more like the window in figure 1 below, then choose Add Account from Mail's File menu and proceed with step 2 keeping in mind that the window's title will be "Add Account" instead of "Welcome to Mail."
Figure 1
2. In the Welcome window, enter your full name, your UTSA email address, and your UTSA network password as indicated in Figure 2. Click Continue.
Figure 2
2b. Depending on whether your Mac has approved a network certificate from UTSA before, you may be prompted to approve it as shown in Figure 2b. If so, then click Show Certificate. If not, then skip to step 3.
Figure 2b
2c. Put a check mark in the box next to "Always trust" as shown in figure 2c.
Figure 2c
2d. Enter your admin password when prompted as shown in figure 2d. If your computer belongs to the UTSARR domain (you already log in with your UTSA network ID), the admin password is the same as your UTSA network ID password.
Figure 2d
3. Begin specifying UTSA incoming mail server information by selecting IMAP from the pop-up menu as shown in Figure 3.
Figure 3
3b. Enter the rest of the information as shown in Figure 3b. Although an entry for the Description field has been suggested in figure 3b, what you enter is entirely up to you. Your unique network ID may have been carried forward from the previous step. Your password may have again been carried forward from the first step. Click Continue.
Figure 3b
3c. You may be prompted to confirm security settings as shown in figure 3c. If so, put a check mark in the box next to Use Secure Sockets Layer. Be sure "Password" appears in the pop-up menu. Click Continue.
Figure 3c
4. If the Outgoing Mail Server window appears as shown in Figure 4, enter the information shown in Figure 4.
(Note: If an error message appears, then chances are there's a security certificate from UTSA that needs approving. You may want to view certificates using the Keychain Access application in the Utilities folder to search for and approve UTSA security certificates, or you may want to contact OITConnect (458-5555) for assistance. You may wish to continue the setup and correct problems later.)
Although an entry for the Description field has been suggested in figure 4, what you enter is entirely up to you. Putting a checkmark next to "Use only this server" is necessary because UTSA's smtp server is the only one that can send your outgoing email. Also put a checkmark next to Use Authentication. Your unique network ID must be succeeded by "@utsarr.net" in the User Name field, as shown. Your password may have been carried forward from the first step.
Figure 4
4b. You may be prompted to confirm security settings as shown in figure 4b. If so, put a check mark in the box next to Use Securte Sockets Layer. Be sure "Password" appears in the pop-up menu. Click Continue. When the Account Summary window appears, click Create.
Figure 4b
5. Select the Sent items folder from the left column and select Mailbox>Use this mailbox for>Sent as shown in Figure 5.
Figure 5
6. Checking Account Setup
If errors occur during setup, or other problems prevent Mail from working correctly, here are some settings to check.
While Mail is the active application, choose Preferences… from the Mail menu, and click Accounts in the Preferences window when it appears. Be sure the new UTSA account is selected toward the left, then click the Advanced segment tab. The settings for Port and Authentication should match those shown in Figure 6. The Port number should be 993, and the "Use SSL" box should contain a check mark. "Password" should appear in the pop-up menu next to Authentication.
Figure 6
7. Checking Server Setup
While Mail is the active application, choose Preferences… from the Mail menu, and click Accounts in the Preferences window when it appears. Click the pop-up menu next to "Outgoing Mail Server", and select "Edit SMTP Server List…" as shown in Figure 7.
Figure 7
8. When the server list window appears, be sure the UTSA SMTP server is selected at the top of the window, and check for smtp.utsa.edu in the Server Name field as shown in Figure 8.
Figure 8
Depending upon your version of Mail, "Use Default Ports" should be selected if "587" appears among the numbers enclosed in parentheses. If "587" does not appear, "Use custom port" should be selected and "587" should be entered into the text field next to it. The rest of the window's contents should be:
- Use Secure Socket Layer: checked
- Authentication: Password
- User name: [abc123]@utsarr.net
- Password: [your UTSA network ID password]
Related Topics
-
Macintosh Web page
-
Webmail Login
- Check your UTSA e-mail via the Internet
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OITConnect Request Form