The Official Web site for the Office of Information Technology - UTSA

The Office of Information Technology supports two e-mail clients: MS Outlook (for Windows) and Entourage (for Macs).

Internet Message Access Protocol (IMAP) is a standard for accessing e-mail from a local server. IMAP features two-way communication between the e-mail client and your e-mail.

Actions you undertake (Read, Delete, etc.) within your e-mail client directly affect the messages on the server. In other words, if you delete a message after reading it on your mobile device, it will be deleted from the server.

IMAP Setup for Apple Mail on Mac OS 10.5 (Leopard)

1. Click Mail.
2. Click Preferences.

Figure 1. NEED IMAGE HERE



3. On the Accounts tab, click + to add a new account.
4. Fill in the new window with the following information:

• Full Name: First name Last name

• Email Address: first.last@utsa.edu

• Password: Enter your UTSA network account password

• Deselect the box next to Automatically set up account, if it is selected.

5. Click Create.
6. Fill in the following Incoming Mail Server information:

• Account Type: Select IMAP

• Incoming Mail Server: Change to imap.utsa.edu

• User Name: Enter your myUTSA ID with @utsarr.net at the end (ex: abc123@utsarr.net)

• Password: Enter your myUTSA password.

7. Click Continue.
8. Enter the following Outgoing Mail Server information:

• Outgoing Mail Server: smtp.utsa.edu

• Use Authentication: Select this option

• User Name: Enter your myUTSA ID with @utsarr.net at the end (abc123@utsarr.net)

• Password: Enter your myUTSA password.

9. Click Continue.
10. Review your Account Summary and click Create.

IMAP Setup for Outlook Express

1. Open Outlook Express.
2. Click the Tools menu and Select Accounts.
3. Click Add (top right), then click Mail.
4. Enter your name in the Display Name: field and click Next.
5. Enter your full e-mail address (first.last@utsa.edu) and click Next.
6. In the following drop-down menu, select IMAP as your Incoming Mail Server.
7. Enter imap.utsa.edu for the Incoming mail server.
8. Enter smtp.utsa.edu in the Outgoing mail (SMTP) server field.
9. Enter your myUTSA ID followed by @utsarr.net in the Account name field (abc123@utsarr.net)
10. Enter your UTSA network password in the Password field and click Next. (Note: Uncheck Remember password.)
11. Click Finish.
12. Highlight imap.utsa.edu under Account and click Properties.
13. Click the Advanced tab.
14. Enter 587 in the Outgoing mail (SMTP): field.
15. Under Outgoing mail (SMTP), select the box next to This server requires a secure connection (SSL).
16. Under Incoming mail (IMAP) check the box next to This server requires a secure connection (SSL). The port will change to 993.
17. Click the Server tab and check the box next to My server requires authentication.
18. Click OK.
19. At this point, your e-mail inbox is not displayed. To show/hide the IMAP folder, double-click the inbox and then click OK.

IMAP Setup for Thunderbird

1. Open Thunderbird and select Tools..
2. Select Account Settings.
3. Click Add Account.
4. Select the Email account radio button and click Next.
5. Enter the following information:

• Your Name: Enter your full name

• Email Address: Enter your UTSA e-mail address (first.last@utsa.edu)

6. Click Next.
7. Select IMAP as the type of incoming server. Enter imap.utsa.edu in the Incoming Server field.
8. Set the Outgoing server to smtp.utsa.edu and click Next.
9. Enter a name for your e-mail account in the Account Name field, and click Next.
10. Verify your account information in the diolog box and click Finish.
11. Select Server Settings from the folder list below your new account.
12. Update the Port value to 993.
13. In Security Settings, select SSL from the Use secure connection options.
14. Select Check for messages at startup and enter a value in Check for new messages every __ minutes.
15. Click Outgoing Server (SMTP) in the folder list.
16. Select the smtp.utsa.edu (Default) entry from the list and click Edit. The SMTP Server page will be displayed.
17. Enter smtp.utsa.edu as the Server Name and set the Port to 587
18. Select User name and password and enter your UTSA network account ID (abc123@utsarr.net) in the User Name field.
19. In Use secure connection, select TLS.
20. Click OK to save your changes and exit the Account Settings dialog
21. Under Account Name, double-click the Inbox and your e-mail messages will appear.

The setup instructions are also available in PDF format:

• MS Outlook Express (PDF)

• Apple Mail - for Tiger OS 10.4 (PDF)

• Apple Mail - for Leopard OS 10.5 (PDF)

• Thunderbird 2.0 (PDF)

If you require further assistance, please contact OITConnect.