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OIT Home > About OIT > OIT Strategic Plan

OIT Strategic Plan

Vision

The UTSA Office of Information Technology (OIT) must be a high-quality, customer service driven organization. OIT will support and promote the university’s commitment to research, discovery, learning and public service. The Office of Information Technology should be the provider of choice for all aspects of the technology vision, infrastructure and development supporting the mission and goals of UTSA and to advance the university as a leader in using technologies for learning, teaching, research, and administration.

Mission

  • Implement technology that supports UTSA core values of learning, scholarship, creativity, and service.
  • Gather input from the university community, including students, faculty and staff.
  • Focus on the measureable value of the products and services we provide; balancing the importance, impact, and initial and ongoing cost of each potential new project.
  • Work towards enhancing the user’s experience with our products and services to the greatest, reasonably possible extent through application of consistency, interoperability, and convenience.
  • Utilize industry-standard project management methodologies when delivering new products and services to the UTSA community.
  • Accept change as a necessary part of taking advantage of new opportunities and technologies.
  • Look for creative approaches to solutions to see if an alternative could enhance services above and beyond the expectations of faculty, staff, and students for little or no additional cost.
  • Learn appropriate technology to maintain and enhance effective job performance.
  • Prioritize standard hardware and software over discipline-specific unique applications in order to more easily provide cost-effective support, except when deemed unfeasible.
  • Maintain the security, integrity, compatibility, usefulness of institutional data.

Values

  • Accountability
  • Cost-Conscious
  • Have fun
  • Teamwork
  • Respect
  • Communicate
  • Planning

OIT Strategic Initiatives (pdf)
View OIT’s current strategic initiatives. Strategic initiatives are broad efforts made up of performance goals,  tactics (projects) and measurements.

OIT Strategic Projects
View OIT’s strategic projects.  All projects support one or more strategic initiatives.